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Handle Client Registration

How to Register for the Handle Service

Just like any other ARDC services, service participants will have an opportunity to test the service before moving into production.

For the Handle Service, separate environments are setup for testing (in Demo) and production minting.


  1. Discuss your intent to set up a Handle Service with the PIDS Product Manager or contact services@ardc.edu.au
  2. When you think you are ready to test the service, go to the ARDC Self-service portal at https://my.support.ardc.edu.au.
  3. Go to 'ARDC Services' > 'Persistent Identifiers (PIDS)' > 'Request for Handle Service account registration'.
    1. Complete the Request for Handle Service account registration
      1. The following fields are required:
        • Organisation Information:
          • Organisation Name/Owner
          • Environment 

            If you wish to register to Production or Both Demo and Production, you need to have a scanned copy of the Handle Service Participant Agreement form  signed by an authorised representative of your institution.

            Services will need the scanned copy of the signed agreement only in order to register your organisation to  the production production system. 

            If you  request for registration to the test environment only,  you will need to send another request to register to the production system.

          • Account Contacts:
            • Primary Contact full name - The name  of the organisation's primary Handle Service contact whom ARDC will get in touch with in regards to administrative and or technical changes or updates
            • Primary Contact email address - The  email of the organisation's primary Handle Service contact whom ARDC will get in touch with in regards to administrative and or technical changes or updates 

              • Group mailboxes are preferred over personal email addresses as they ensure ARDC has an ongoing contact point if a client's staff member changes role or leaves.
          • Domains/subdomains - Comma separated list of domains or subdomains that Handle URLs will be resolved under. 

  4. When the form is complete, click 'Send' at the bottom of the page
  5. You will receive an email confirmation through the ARDC Self-service portal when your organisation has been registered in the  Handles  system.  
    1. You should  also receive the following information from us via  email or by logging in to the Self-service portal. 
      1. Test registration information:
        • Your Test appID (application ID);
        • Your Test Shared Secret;
        • Demo Handle Service URL; and
        • Link to the Handle Service User Documentation, to guide you in setting up your Handle client.

      2. Production registration information:
        • Your Production appID (application ID);
        • Your Production Shared Secret
        • Production Handle Service URL


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